Useful information

Name: Lemon Resort Spa
Address: Gródek nad Dunajcem 83, Gródek, Wojewodztwo, 33-318
Telephone: +48 184 405 800

Hours of stay

from 16 to 12

The stay starts at 16.00 and lasts until 12.00 on the last day of stay

Parking

For our guests we provide free parking available on the premises.

Electric cars - charging

EV Charging:

Charging station in the parking lot
Free of charge
Power: 11 kW (16 A)

Opening hours of places/services

Front desk open 24-hour
Manāw SPA 10:00 - 21:00
Wellness Zone 8:00 - 22:00
LEMON Restaurant 13:00 - 22:00
Buffet breakfasts 8:00 - 11:30
Dinners served 18 - 20:30
Bowling Alley 8:00 - 22:00
Marina 10:00 - 20:00 - summer season only

Policy on children

Children:

0-3 years: free of charge (sleeping with parents)
Baby cot: extra paid
4-12 years old: extra bed 160 PLN (with breakfast)
12+ years: extra bed 260 zł (with breakfast)

Important:

Upon check-in with a child, the child's identity document and confirmation of custody (e.g. in the case of grandparents, guardians) are required.

Animal policy

Animals and conditions:

Pets are allowed in Classic rooms only.
We accept pets weighing up to 20 kg, upon prior agreement with the reception.
The fee for the stay of a pet is 200 PLN/day
Resort can change room type

Additionally:

Pre-authorization of the card is required upon check-in.

Cancellation

At the time of booking, a prepayment (depending on the offer) of 30% or 100% of the reservation value will be charged. Prepayment is non-refundable.

In case of cancellation or non-appearance, the prepayment will not be refunded.

Wi-Fi

Free Wi-Fi is available throughout the resort.

Airport Shuttle

Transfer of 1-3 people from Kraków-Balice airport to the Resort costs 550 PLN;

Transfer of 4-8 persons is possible for an additional fee (the price is set individually)

Storage

Storage is available at the reception.

Extra beds

Extra beds:

Children 4—12 years old: 160 zł (bed + breakfast)
12+ years: 260 zł (bed + breakfast)

Available in the area

pharmacy 350 m
ATM 350 m
grocery 300 m
hospital 20 km
City Center 300 m

Equipment

In the room:

Balcony or terrace
Airconditioning
Coffee maker + tea set
Minibar + water
Bathrobes and slippers
Wi-Fi and TV

Comfort:

Bathroom with shower
Hair dryer
Safe

For children

Included in price:

Playroom
Children's chairs in the Restaurant
Game room

On request:

Travel cot (extra charge)

FAQ - FREQUENTLY ASKED QUESTIONS

Reservation and stay

How can I make a reservation?

Reservations can be made by clicking on the 'RESERVATION' button on our website or by contacting us by phone (+48 184 405 800) or by e-mail (recepcja@lemonresort.pl) with our reception.

Can I book an apartment via Facebook?

Please contact the front desk directly for a valuation of your stay. Tel.: +48 18 440 58 00; e-mail: recepcja@lemonresort.pl

Is breakfast included in the price of the stay?

Yes, a stay at Lemon Resort SPA includes breakfast served in the form of a rich buffet with live cooking as well as prosecco. Breakfast is served daily from 8:00 to 11:30.

What are the check-in and check-out times?

Check-in starts from 16:00 and check-out is possible until 12:00.

Can I arrive early or leave later?

Please note that early check-in and late check-out are subject to room availability. Please contact the reception.

Can I change or cancel my booking?

The terms of change or cancellation depend on the selected offer. Please refer to the booking confirmation for details.

Rooms and apartments

Are the rooms located in the main building?

All rooms and apartments at Lemon Resort Spa are located outside the main building. Each of them has its own individual entrance.

What types of rooms and suites are available?

At Lemon Resort SPA we offer a variety of accommodation options to suit any needs. Room types to choose from are:

Classic rooms,
Classic rooms with lake view,
Deluxe water rooms,
appartments
apartments with island view
duplex apartments
family apartment XL
villas

A detailed description of each variant along with photos, equipment and current availability can be found in the rooms on the lake section.

What is the price list of apartments and where can you find it?

Prices vary depending on season and date of stay. Current prices can be checked by clicking on the 'BOOK' button on our website. The reception will also be happy to provide information regarding the price for the selected date.

Is an extra bed for a small child extra paid?

This depends on the age of the child. Current prices are available in the “Information for guests” tab.

Is there a minibar in the rooms?

Yes, in each room there is a minibar with a price list.

Minibar can be billed at check-out.

Is Wi-Fi available at the resort?

Yes, free Wi-Fi is available for our guests throughout the property.

SPA&Wellness

What times is the Spa&Wellness area open?

Manāw SPA opening hours are 10:00 - 21:00

Swimming pools and wellness area are open from 08:00 to 22:00.

More details can be found in the Spa&Wellness section.

What treatments are available in the SPA area?

A full range of treatments, massages and beauty rituals can be found in the SPA menu.

Do SPA treatments need to be booked in advance?

Yes, booking SPA treatments in advance is essential. In order to book a date, please contact the SPA reception before the planned visit. Reservations can be made by phone at +48 18 440 58 05.

What amenities are included in the Wellness area?

In the Wellness area there are:

saunas
indoor pool
outdoor pool
tedder
Jacuzzi
gym

Details can be found in the Spa&Wellness section.

Is it possible to use the Wellness zone without being a guest of the resort?

The entire wellness area (swimming pools, jacuzzis, saunas, salt tank, gym) is available both for guests of the resort and for guests from outside.

Lemon Restaurant

What time is Lemon Restaurant open?

The Lemon Restaurant is open from 13:00 to 22:00.

Is it necessary to book a table in advance at the Lemon restaurant?

Prior reservation of a table is not necessary, however, during periods of high occupancy of the resort and during weekends, we cannot guarantee the availability of free places. In order to be sure of comfortable use of the restaurant on the selected date, we recommend making a reservation in advance. Reservations can be made by phone at +48 532 950 188.

What is the menu at the Lemon restaurant?

The detailed menu of the Lemon restaurant can be consulted in the restaurant menu section.

Do you offer a children's menu?

Yes, children's menu is available at Lemon restaurant.

Does the restaurant offer vegetarian, vegan or gluten-free dishes?

Yes, Lemon Restaurant offers vegetarian, vegan and gluten-free dishes. Our menu has been designed to respond to the diverse dietary preferences and dietary needs of our guests. In case of special requirements or food allergies, we encourage you to inform the service when ordering — we will do our best to prepare the right dish.

Is there an opportunity to organize a romantic dinner or a special occasion?

Yes, there is a possibility. Detailed information can be read in the Meetings section.

Marina and water sports

What water equipment is available as part of Marina rental?

The following are available for rental:

electric catamarans SOLLINER 21
electric motorboat DELTA 600
classic motor boat (petrol)
single and double kayaks
pedal bikes
SUP boards

See the Marina section for details.

Where can I find a water equipment rental price list?

The current price list can be found on our website in the Marina section.

During what season does the Marina rental service work?

Marina rental operates in high season from May to September.

What times does the Marina Water Equipment Rental operate?

The rental service operates from 10:00 to 18:00.

Is it necessary to reserve water equipment in advance?

Yes, equipment reservation is necessary and can be made in person at the reception of the resort or by phone at +48 18 440 58 00.

Attractions and activities

Which attractions are close to Lemon Resort Spa?

At the resort there are:

water equipment rental Marina
water playground for children
outdoor children's playground
Inner children's play corner
Beach Bar by the outdoor infinity pool
squash
bowling alley
games room
sports field
bike rental

Detailed information about all attractions can be found in the activity section.

What is in the game room?

The games room features:

billiards,
dart (darts)
air hockey,
foosball,
vending machines,
PS5.

Additional information is available in the games room section.

Is it necessary to reserve a game room?

No, the game room can be used without prior reservation at any time during the opening hours.

What times is the game room open?

The games room is open from 8:00 - 22:00.

Is the use of the game room extra paid?

No, use of the game room is included in the price.

What hours is the bowling alley open?

The bowling alley is open from 8:00-22:00.

Detailed information is available in the bowling section.

Does the bowling alley require advance reservation?

Yes, prior track reservation is required. Reservations can be made at the reception of the resort in person or by phone at +48 18 440 58 00. If the track is free at a given time, you can also use it after consulting the resort's reception.

Detailed information is available in the bowling section.

What is the price list of bowling alley?

The cost of bowling is:

Mon. —Thu.: 60 zł/1 h
pt.—nd.: 80 zł/1 h

Detailed information is available in the bowling section.

What hours is squash open?

Squash is open from 8:00 - 22:00.

More detailed information can be found in the squash section.

Is it necessary to reserve squash in advance?

Yes, prior reservation of the squash court is required. Reservations can be made at the spa & wellness reception in person or by phone at +48 18 440 58 05. If squash is free at a given time, you can also use it after consulting the spa & wellness reception.

More detailed information can be found in the squash section.

What is squash cennink?

The price list of squash is:

Mon. —Thu.: 60 zł/1 h
pt.—nd.: 80 zł/1 h

More detailed information can be found in the squash section.

Which attractions are close to Lemon Resort Spa?

In the vicinity of the resort you can see, among others:

Gródek Vineyard
Ruins of the castle in Melsztyn
Troposzyn Castle
Rożnowskie Foothills

Detailed information is available in the Activity section.

Directions, parking and the surrounding area

Is parking available on site?

Yes, parking is available at the resort for our guests.

Is parking extra paid?

No, parking is included in the price.

Is it required to reserve a parking space?

Reservation of a parking space is not required.

Stay with a pet

Is pets allowed in the resort?

At Lemon Resort Spa, pets are allowed in Classic Rooms. It is possible to stay an animal weighing up to 20 kg, after prior contact with the reception and acceptance of the sent regulations. An additional fee of 200 PLN/day applies. The resort reserves the right to change the room type booked. Detailed information on arrival with a pet can be found in the useful information section or in the resort rules.

Conferences and events

Are conference rooms available in the resort?

Yes, there are two conference rooms available in the resort:

SOLARIS - intimate conference room with lake view

OPTIMA - large conference room with panoramic lake view

Detailed information is available in the business section.

Can I organize a corporate event or integration at the hotel?

At Lemon Resort Spa you can find:

conference offer
event offer
teambuilding and integration
banquets and catering

Detailed information can be obtained on our website where the conference offer is available, as well as by contacting our MICE department by phone +48 18 440 58 00 or by e-mail konferencje@lemonresort.pl

How many people can the SOLARIS conference room accommodate?

The SOLARIS conference room can accommodate a different number of people, depending on the layout.

In the theatrical layout - 60 people
In the school layout - 40 people
In the arrangement in a horseshoe - 30 people
In the banquet layout - 20 people

How many people can the OPTIMA conference room accommodate?

The OPTIMA conference room can accommodate different number of people, depending on the layout.

In the theatrical layout - 160 people
In the school layout - 80 people
In the arrangement in a horseshoe - 60 people
In the banquet layout - 120 people

What size does the OPTIMA conference room have?

OPTIMA is a spacious hall with an area of 225 m².

What size does the SOLARIS conference room have?

SOLARIS is an onferential room with an area of 70 m².

Are the rooms equipped with multimedia equipment?

Conference rooms have equipment needed to conduct meetings, i.e. projector, screen, sound system, microphone and flipchart.

Is it possible to organize a conference with an overnight stay for participants?

Yes, at Lemon Resort SPA it is possible to organize conferences with accommodation for participants. We offer modern conference rooms, comfortable rooms and suites, as well as full catering facilities and additional integration activities.

Payments, invoices and vouchers

Are there gift vouchers available on offer?

Vouchers can be found on our website in the vouchers section.

We also offer personalized vouchers depending on your needs - for this we encourage you to contact the reception, which will prepare a special offer for the voucher.

Are there special occasional and seasonal packages available?

Yes. The offer of current packages is described in detail in the Packages section.

Is it possible to receive an invoice for the stay?

At the request of the Guest, we prepare both invoices for individuals and invoices for companies/VAT. In order to receive an invoice, please contact the reception of the resort before payment, providing the details for the invoice.